No Refund Policy

All admissions, skate rentals, monthly passes, and arcade cards are non-refundable.

roller skate at your own risk

Waiver Of Liability


By entering SK8 House Virginia Beach LLC ("SK8 House"), I (or the parent/legal guardian of any minor entering the building) acknowledge and agree to the following:

  1. Assumption of Risk: I understand that participating in activities at SK8 House involves inherent risks, including but not limited to falls, collisions, and potential injuries. I voluntarily assume all such risks.

  2. Release of Liability: I release SK8 House and its employees, owners, and agents from any and all liability for injuries, damages, or losses I or my child may sustain while at SK8 House.

  3. Compliance with Rules: I agree to follow all SK8 House rules and regulations. Failure to comply may result in removal from the premises.

  4. Personal Property: SK8 House is not responsible for lost, damaged, or stolen personal belongings.

  5. Medical Treatment: In case of injury, I authorize SK8 House to seek necessary medical treatment for myself or my child. I am responsible for all related medical expenses.

  6. Photo/Video Release: I grant SK8 House permission to use photos or videos of myself or my child for promotional purposes.

  7. Severability: If any part of this waiver is deemed invalid, the remaining provisions will still be enforceable.

  8. Right to Refuse Entry: SK8 House reserves the right to refuse entry or remove any person for inappropriate behavior, safety concerns, or violation of rules.

I have read and understand this waiver. I voluntarily agree to its terms by entering SK8 House.

House Policies

By entering SK8 House, you acknowledge and agree to abide by these policies.

Guest Conduct

  • Minors: Must be accompanied by a guardian (21+ years old) with valid ID. 1 adult may supervise up to 4 minors. Unattended minors will be asked to leave.

  • Adults (18+): A valid government-issued ID is required for entry.

  • Alcohol Consumption: Must be 21+ with a valid, unexpired government-issued photo ID.

  • Skating Rink: Only roller skates are allowed. Strollers, wheelchairs, and scooters are prohibited.

  • Smoking: Prohibited (includes vaping and all tobacco products).

  • Loitering: Not permitted on-premises or in parking areas.

  • Outside Food/Drinks: Outside food and drinks are prohibited. Empty water bottles are welcome.

  • Dress Code:

    • Clean, appropriate attire is required.

    • No hats, ripped clothing, excessive jewelry, or offensive tattoos/clothing.

    • Shoes and shirts must be worn.

    • Sunglasses prohibited.

    • No revealing clothing or gang-related attire.

    • First responders/military may wear uniforms with proper ID and no offensive patches.

    • No open carry of firearms except by sworn law enforcement.

Photography & Filming

  • General: Encourage memories but adhere to these policies.

  • Commercial Use: Requires prior permission.

  • Other Guests/Staff: Requires their consent.

  • Gameplay: No filming for unfair advantage.

  • Equipment: Tripods, monopods, and/or selfie sticks are prohibited.

  • Permission: This may be revoked at any time.

General Information

  • Outside Items: No outside gifts, balloons, or cake/desserts except with reserved party rooms.

  • Party Rooms: Full payment is required for reservations.

  • Unlimited Use: All-day/night passes allow unlimited use within operating hours.

  • Cashless: Cards and electronic payments only.

Animals

  • No animals are permitted on the premises

ZERO-TOLERANCE POLICY

SK8 House Family Entertainment Center maintains a zero-tolerance policy for violence, drugs, weapons, and disruptive behavior. Guests who violate SK8 House policies, disturb others, or behave disrespectfully toward guests, staff, or management will be required to leave the premises without a refund.

Party Contract, Policies & Terms

By booking or attending an event at SK8 House Virginia Beach LLC, guests agree to follow all SK8 House policies, rules, and terms.

Party Check-In & Room Access

  • Party hosts should arrive 15 minutes before their scheduled event for check-in and to receive wristbands, arcade cards, utensils, and other applicable party supplies.

  • Party rooms are available only during the reserved time slot. Early arrival does not grant early access for decorating or setup.

  • Guests under 18 must be accompanied by a parent or guardian at least 21 years old with valid ID. One adult may supervise up to four minors.

Food & Drinks

  • Outside food, beverages, and alcohol are prohibited unless specifically permitted under your reserved party package.

  • Additional food and beverages may be purchased from Casual Eats, our on-site food vendor. Prices and availability are subject to change.

  • Preordered food is generally delivered 30–45 minutes after the event begins. Delivery times may vary due to kitchen demand or unforeseen circumstances.

  • Same-day and last-minute food orders are subject to availability and may experience delays.

For additional information, visit our Party FAQs.

Decorations, Damage & Cleaning

  • Decorations may only be attached using blue painter's tape. Packing tape, duct tape, mounting tape, Command hooks, and other adhesives are prohibited.

  • Damage to party rooms, the facility, or equipment, as well as excessive cleaning, may result in a minimum $75 damage/cleaning fee.

  • Outside gifts, balloons, cakes, desserts, and other party items are only permitted with an eligible reserved party room or package.

Facility Rules

  • SK8 House maintains a ZERO-TOLERANCE POLICY for violence, drugs, weapons, smoking, and vaping.

  • Disruptive behavior, unsafe conduct, or violations of SK8 House policies may result in immediate removal without a refund.

  • Only roller skates are permitted on the skating rink.

  • Skate trainers are available on a first-come, first-served basis, with a maximum height limit of 48 inches. Availability is not guaranteed.

  • Clean and appropriate attire is required. Loitering is prohibited, and animals are not permitted on the premises.

  • SK8 House is not responsible for lost, stolen, or damaged personal property.

Payments & Refunds

  • Credit cards, debit cards, and contactless payments are accepted.

  • Cash may be accepted at designated vending machines and arcade equipment.

  • Skating admissions, skate rentals, monthly passes, and arcade cards are non-refundable.

  • Guests removed for violating SK8 House policies are not eligible for refunds of admissions, rentals, party payments, event fees, food orders, or other purchases.

Cancellations & Rescheduling

Cancellations

  • 8 or More Days Before the Event: Eligible for a full refund, typically processed within 5–7 business days.

  • Within 7 Days of the Event: SK8 House store credit will be issued instead of a refund.

  • No-Shows: No refund or store credit will be issued.

Store Credit Restrictions

Store credit is non-transferable and may only be used toward SK8 House parties, skating admissions, or memberships. It cannot be used for arcade purchases, escape room purchases, or food and beverages.

Rescheduling

Events may be rescheduled before the scheduled event date at no additional charge, subject to availability.

Waiver of Liability

Participation in roller skating and other recreational activities at SK8 House involves inherent risks, including falls, collisions, and injuries. Roller skate at your own risk.

By entering SK8 House, guests voluntarily assume these risks and agree to release and hold harmless SK8 House Virginia Beach LLC, its owners, employees, agents, and representatives from claims arising from injury, loss, or damage while on the premises, to the fullest extent permitted by law.

Guests agree to follow all posted and communicated safety rules. SK8 House reserves the right to refuse entry or remove anyone who creates a safety concern, behaves inappropriately, or violates facility policies.

SK8 House may seek emergency medical assistance when reasonably necessary. Guests or their parent/legal guardian remain responsible for associated medical expenses.

By entering the facility, guests also acknowledge that photography or video may occur for SK8 House promotional and marketing purposes.

Photography & Video

  • Personal photography and video are permitted provided they do not interfere with facility operations or other guests.

  • Permission is required before photographing or recording other guests or SK8 House employees.

  • Commercial filming requires prior approval.

  • Tripods, monopods, and selfie sticks are prohibited.

Questions?

For questions about your party reservation, contact SK8 House:

Text: (757) 354-4269
Email: parties.sk8house@gmail.com

By booking an event or entering SK8 House, you acknowledge and agree to SK8 House's applicable policies, terms and conditions, and waiver of liability.